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We have an appointments system – appointments are for 10 minutes – If you have more than one problem you may feel you need to ask for a double appointment. Urgent and non-urgent appointments may be arranged by telephone or in person.

Non urgent medical advice

For any non urgent medical advice you could telephone 111 this service is available 24/7

Test Results

Please telephone between 10.00 am and 5.00 pm, Monday - Friday for results of tests requested by your doctor. The doctor or nurse will advise you when a result should be available and the receptionist will pass the doctor’s comments on to you.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or call to let us know. 

Did not attend their GP or Nurse appointments

In the month of October 42 patients failed to attend their appointment with their doctor and 72 patient did not attend their booked appointment with the practice nurse.  Please make sure you telephone the surgery if you are unable to make your appointment, these could have been used by someone else.

Death Certificates




Procedure concerning death certification

When someone has died a death certificate needs to be issued by a medical practitioner.  We want to explain the practicalities so that things go as smoothly as possible at this difficult time for you.  We do understand what a busy and stressful time it can be.

The patient’s usual doctor will normally complete the certificate.  Sometimes it may not be straightforward, for instance if the usual doctor is away or if the death needs to be discussed with the coroner.

So that you are not inconvenienced we would suggest collecting the certificate from the surgery reception two working days after the death occurred.  This will allow for any complications in issuing the certificate to be addressed.

We do appreciate that you will need to register the death within 5 working days and would not wish to delay this.  If there is a particular problem with waiting for two working days to collect the certificate then please let our receptionist at Cutlers Hill Surgery know and we will do our best to fit in with your plans or appointments.  Please ensure we have your contact details in case we need to let you know of possible delays.


Thank you

GPs at Cutlers Hill Surgery

01986 874618

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website