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We have an appointments system – appointments are for 10 minutes – If you have more than one problem you may feel you need to ask for a double appointment. Urgent and non-urgent appointments may be arranged by telephone or in person.

Non urgent medical advice

For any non urgent medical advice you could telephone 111 this service is available 24/7

Test Results

Please telephone between 10.00 am and 5.00 pm, Monday - Friday for results of tests requested by your doctor. The doctor or nurse will advise you when a result should be available and the receptionist will pass the doctor’s comments on to you.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or call to let us know. 

Did not attend their GP or Nurse appointments

In the month of October 42 patients failed to attend their appointment with their doctor and 72 patient did not attend their booked appointment with the practice nurse.  Please make sure you telephone the surgery if you are unable to make your appointment, these could have been used by someone else.

Named GP

All patients have a named GP.  Your named doctor is the GP who will take responsibility for overseeing the management of your health needs and medicines, and who will work with other health and social care providers who are involved in your care.  It is not essential that you always see your named doctor - all doctors at our practice are able to access your health record.  To contact your named GP or any GP within the practice, please ring 01986 874618 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website