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We have an appointments system – appointments are for 10 minutes – If you have more than one problem you may feel you need to ask for a double appointment. Urgent and non-urgent appointments may be arranged by telephone or in person.

Non urgent medical advice

For any non urgent medical advice you could telephone 111 this service is available 24/7

Test Results

Please telephone between 10.00 am and 5.00 pm, Monday - Friday for results of tests requested by your doctor. The doctor or nurse will advise you when a result should be available and the receptionist will pass the doctor’s comments on to you.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or call to let us know. 

Did not attend their GP or Nurse appointments

In the month of October 42 patients failed to attend their appointment with their doctor and 72 patient did not attend their booked appointment with the practice nurse.  Please make sure you telephone the surgery if you are unable to make your appointment, these could have been used by someone else.


NHS Research

As a patient at this Surgery you may be asked, possibly when phoning for an appointment or when seeing the GP or Practice Nurse, if you would like to take part in research. If this is the case you will be given a full explanation about the study/trial and what is involved.

Why do we do research?

  • It helps us to identify and provide the best possible care for you and your family
  • It looks at ways to prevent illness and helps us to improve treatments and services.
  • It helps us to increase our knowledge about illnesses

 How can you, our patients, help us?

  • By filling in questionnaires
  • By letting the researcher look at your medical notes
  • Trying a new treatment or drug.

Please remember that taking part in research is voluntary - you do not have to take part and you can change your mind at anytime. If you decide that you no longer wish to take part this will not affect your care.

All studies run at the Practice have been looked at in-depth by various committees to ensure it is ethical, of value to our patients and to the NHS and that it respects the rights, safety and well being of those taking part.

If you would like to speak to somebody about research in the Practice please contact reception.

Thank you.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website