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Noticeboard

Appointments

We have an appointments system – appointments are for 10 minutes – If you have more than one problem you may feel you need to ask for a double appointment. Urgent and non-urgent appointments may be arranged by telephone or in person.

Non urgent medical advice

For any non urgent medical advice you could telephone 111 this service is available 24/7

Test Results

Please telephone between 10.00 am and 5.00 pm, Monday - Friday for results of tests requested by your doctor. The doctor or nurse will advise you when a result should be available and the receptionist will pass the doctor’s comments on to you.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or call to let us know. 

Did not attend their GP or Nurse appointments

In the month of October 42 patients failed to attend their appointment with their doctor and 72 patient did not attend their booked appointment with the practice nurse.  Please make sure you telephone the surgery if you are unable to make your appointment, these could have been used by someone else.

CQC report 2014/2015

Dear Patients

Please click on the link below to see our CQC report which took place on the 6th October 2014.  As a practice we are all very disappointed with the results as we all feel we run a very good practice and always make sure our patients are safe and well looked after.  You will see there were a few areas that needed improvement and if you read our response you will see that we have already taken action.

Following our very disappointing 1st result, we are very pleased to inform you all that we have put in place all our actions from our first report and we now have "Good" in all areas.  We had our review in July 2015

This is our response and the action we have already taken.

Response report 2.2.2015 final.doc

CQC ratings



 
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