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Appointments

We have an appointments system – appointments are for 10 minutes – If you have more than one problem you may feel you need to ask for a double appointment. Urgent and non-urgent appointments may be arranged by telephone or in person.

Non urgent medical advice

For any non urgent medical advice you could telephone 111 this service is available 24/7

Test Results

Please telephone between 10.00 am and 5.00 pm, Monday - Friday for results of tests requested by your doctor. The doctor or nurse will advise you when a result should be available and the receptionist will pass the doctor’s comments on to you.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or call to let us know. 

Did not attend their GP or Nurse appointments

In the month of October 42 patients failed to attend their appointment with their doctor and 72 patient did not attend their booked appointment with the practice nurse.  Please make sure you telephone the surgery if you are unable to make your appointment, these could have been used by someone else.

Minor Injuries Service

Minor Injury Service - We are NOT a walk-in centre for anything else.

The Minor Injury (MI) provides treatment for less serious injuries less than 48 hours old, than would typically be dealt with by a hospital Accident and Emergency (A&E) department where the priority is to treat serious, life-threatening conditions.  The MI is staffed by experienced nurses and patients will be assessed and treated as quickly as possible.  This is a nurse-led unit and is supported by the doctors who oversee the unit's work and are available for advice when needed.  If your condition cannot be dealt with at the Minor Injuries Unit, then you will be referred to the nearest Accident and Emergency department (A&E) or to another appropriate service.  The unit offers treatment to anyone with a minor injury - there is no age limit and you do not have to be a patient of the surgery to use the facility.  It is a walk-in service for Minor injuries only and you do not need to make an appointment.  Patients are seen in order of priority.  During busy periods waiting times will, inevitably, be longer but our aim is to see you as quickly as possible.  MI is open from Monday-Friday from 8.30am to 6pm.  Please report to the Receptionist at the surgery.

NOTE:   Report to MI for injuries less than 48 hours old, and NOT for Minor Illness.

 

Please see below for examples of problems which may be treated in the Minor Injuries.

The Minor Injuries Unit (MI) can treat

  • sprains and strains  
  • wound infections 
  • cuts and lacerations
  • minor burns and scalds
  • foreign bodies in the eyes, nose and ears
  • minor head injuries (with no loss of consciousness)
  • insect and animal bites
  • minor eye injuries
  • allergic reactions

The MI cannot treat:

  • injuries more than 48 hours old
  • chest pain
  • breathing difficulties
  • major injuries or broken bones
  • problems usually dealt with by a GP, including minor illnesses
  • stomach pains
  • gynaecological problems
  • pregnancy problems
  • drug overdoses or poisoning
  • alcohol related problems
  • mental health problems
  • conditions likely to require hospital admission.


 
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