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We have an appointments system – appointments are for 10 minutes – If you have more than one problem you may feel you need to ask for a double appointment. Urgent and non-urgent appointments may be arranged by telephone or in person.

Non urgent medical advice

For any non urgent medical advice you could telephone 111 this service is available 24/7

Test Results

Please telephone between 10.00 am and 5.00 pm, Monday - Friday for results of tests requested by your doctor. The doctor or nurse will advise you when a result should be available and the receptionist will pass the doctor’s comments on to you.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or call to let us know. 

Did not attend their GP or Nurse appointments

In the month of October 42 patients failed to attend their appointment with their doctor and 72 patient did not attend their booked appointment with the practice nurse.  Please make sure you telephone the surgery if you are unable to make your appointment, these could have been used by someone else.

Home Visits

contact usHome visits are available at the discretion of the Doctor.

Please do not ask the Doctor to call unless you are genuinely too ill to come to the Surgery, or are housebound. If you have a temperature or a rash, coming to the Surgery will do no harm and will not endanger others, but please inform the Receptionist when you book your appointment or on arrival.

If you think you need a home visit, please telephone before 10.30am whenever possible. If you request a visit, the Receptionist will ask for your name, address, age and telephone number and the reason for the visit. It is helpful if you can give the Receptionist an idea of the urgency of the problem. This enables the Doctors to plan their calls and allows urgent visits to be dealt with promptly.

Several patients can be seen in the Surgery in the time it takes to travel to and from a patient’s house. In addition, the Surgery provides better facilities for examination and treatment. Therefore we would request that patients come to the Surgery if at all possible.

Lack of transport is not the responsibility of the Surgery, therefore lack of it is not a sufficient reason for requesting a home visit. In these circumstances your request may be questioned.

Do you really need a home visit, please read the attached. 

Home Visit requests

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website