Home visits are available at the discretion of the doctor.
Please do not ask the doctor to call unless you are genuinely too ill to come to the surgery, or are housebound. If you have a temperature or a rash, coming to the surgery will do no harm and will not endanger others, but please inform the receptionist when you book your appointment or on arrival.
If you think you need a home visit, please call before 10:30 whenever possible. If you request a visit, the receptionist will ask for your name, address, age and telephone number and the reason for the visit. It is helpful if you can give the receptionist an idea of the urgency of the problem. This enables the doctors to plan their calls and allows urgent visits to be dealt with promptly.
Several patients can be seen in the surgery in the time it takes to travel to and from a patient’s house. In addition, the surgery provides better facilities for examination and treatment. Therefore we would request that patients come to the surgery if at all possible.
Lack of transport is not the responsibility of the surgery, therefore lack of it is not a sufficient reason for requesting a home visit. In these circumstances your request may be questioned.