Repeat prescriptions

Some patients require repeat prescriptions between visits to the doctor. Regular prescriptions can be ordered by:

If you wish to use the online services, you can register using our online form.

Prescriptions can be taken to the on site pharmacy, or directly from your local pharmacy. Please make arrangements to collect your medication Monday to Friday during our dispensary opening hours, which are 08:30-18:30 (We are closed at weekends and all Bank Holidays).

Cutlers Hill Pharmacy is open as usual, Monday to Friday and Saturday morning.

It is most important that you allow 3 working days between requesting and collecting the medication on your repeat prescription or your prescription. Please see the table  below for further information. Each computerised prescription has a tear off portion with details of medication, which should be used to make the next request.  A medication review date for when you are due to see your doctor or nurse is on the repeat slip. You may not be issued with more medication until you have discussed this with the doctor or nurse.

Prescription requested Ready for collection
Monday Thursday
Tuesday Friday
Wednesday Monday
Thursday Tuesday
Friday Wednesday

Our dispensers must be able to concentrate on dispensing and checking medication accurately and efficiently. Please help by ordering your prescription in good time.

Managed repeats

We now offer managed repeats, please ask a member of the dispensary staff next time you collect your repeat medication.

Generic prescribing

Where possible, doctors in this practice prescribe by generic names of medicines rather than manufacturers’ brand names. This is a guideline promoted by the government and it means that the appearance of the tablets, capsules, etc may not always be the same even if they contain the same medicine. We issue 1 month repeat prescriptions only, in accordance with government guidelines.

Prescription delivery service

We provide a delivery service for country patients who do not have to pay for their prescriptions. The delivery is to the following places on Thursday afternoon/evening:

  • Emmerdale Farm Shop – Darsham
  • Bramfield – Clarkes Butchers
  • Huntingfield Arms
  • Linstead Farm & Garden
  • Rumburgh Buck
  • Walberswick Tuck Shop
  • Wenhaston Post Office
  • Westhall Post Office
  • Peasenhall Post Office
  • Blythburgh Post Office & Stores.

If you wish to make use of the delivery service, please let the dispensary know at least 3 working days in advance, so that your medication can be prepared for it to be delivered on Thursday.

Open the Bag

For more information on how to save money when ordering prescriptions, please view our short video.

Dispensary Reviews

We also carry out dispensing reviews to ensure patients understand the purpose of the medicines they are taking and to counter wastage/over-usage of medication. We will undertake these reviews at the surgery. The reviews take the form of a 10 – 15 minute face-to-face appointment.  Medication requested after 18:00 will not be actioned until the following day. If you have been advised by the surgery that your medication review is due, please use this form.

We are a dispensing practice and can dispense medicines for patients who live more than one mile from a pharmacy. It is likely to take up to 15 minutes to dispense your medication as it is measured, labelled and then checked by a second dispenser. If you are unable to wait, please come back later to collect your medication.

Prescription Payments

Payment can be made using cash, cheque or card payment.

View the cost of prescriptions on the NHS website.

You can also find out if you are entitled to free prescriptions.