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We have an appointments system – appointments are for 10 minutes – If you have more than one problem you may feel you need to ask for a double appointment. Urgent and non-urgent appointments may be arranged by telephone or in person.

Non urgent medical advice

For any non urgent medical advice you could telephone 111 this service is available 24/7

Test Results

Please telephone between 10.00 am and 5.00 pm, Monday - Friday for results of tests requested by your doctor. The doctor or nurse will advise you when a result should be available and the receptionist will pass the doctor’s comments on to you.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or call to let us know. 

Did not attend their GP or Nurse appointments

In the month of October 42 patients failed to attend their appointment with their doctor and 72 patient did not attend their booked appointment with the practice nurse.  Please make sure you telephone the surgery if you are unable to make your appointment, these could have been used by someone else.

Practice Management

Practice Manager
Ms Hayley Witham (f)


We have 18 full and part-time staff available for general advice and assistance, who also make all the appointments. All staff have been fully trained to carry out our Practice procedures instigated by the Partners and management. Please ask should you need any help - our staff will be pleased to assist.

Mrs Elaine Peck (f)
Elaine is our IT Manager in addition to being responsible for our team of administrators


Mrs Laura Curtis (f)

Our Reception Office Manager will be able to help you with a great deal of information and can also be helpful if you have a complaint.


Mrs Helen Goodbourn (f)

Helen is our leads secretary and leads a team of three other Medical Secretaries.

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